Starting July 6, 2026, you can choose your cancellation policy in two places: at the account level (applies to every listing) and at the individual listing level (overrides the account setting for that one listing). You select from 9 standard policies. Until you change it, every listing uses the Standard policy by default. This applies only to Wander Listed hosts.
When this is available
This new policy goes live on July 6, 2026. Before that date, you do not need to take any action. On July 6, every existing and new listing is automatically set to the Standard policy, and you can change it at any time.
The 9 cancellation policies
You can choose from 9 standard policies, ordered from most flexible to most strict. Each one also includes a 24-hour risk-free window: guests can always cancel within 24 hours of booking for a full refund, even on stricter policies.
Flexible
Full refund if cancelled at least 1 day before check-in. No refund within the last day.
Moderate
Full refund if cancelled at least 5 days before check-in. 50% from 4 days down to check-in.
Limited
Full refund if cancelled at least 14 days before check-in. 50% from 13 to 7 days before. No refund within 7 days.
Standard
Full refund if cancelled at least 14 days before check-in. No refund within 14 days.
Firm
Full refund if cancelled at least 30 days before check-in. 50% from 29 to 7 days before. No refund within 7 days.
Strict
50% refund if cancelled at least 7 days before check-in. No refund within 7 days.
Super Strict 30
50% refund if cancelled at least 30 days before check-in. No refund within 30 days.
Super Strict 60
50% refund if cancelled at least 60 days before check-in. No refund within 60 days.
Non-refundable
We recommend you not use this policy but it is available for use. Besides the grace period, it makes the booking non-refundable.
How to set the policy for your whole account
Setting a policy at the account level applies it to every listing that does not have its own override.
Open your account settings in the dashboard.
Go to the Cancellation Policy section.
Select one of the 9 policies.
Save. The policy now applies to all listings without a listing-level override.
How to set the policy for a single listing
Setting a policy on an individual listing overrides your account-level policy for that listing only.
Open the listing you want to change.
Go to the Cancellation Policy section for that listing.
Select one of the 9 policies.
Save. This listing now uses the policy you chose, regardless of your account-level setting.
What happens if I do nothing
If you do not select a policy, the listing uses the Standard policy. Every listing defaults to that on July 6, 2026, so you only need to act if you want different terms.