How to Reset the Internet at Wander Hudson Valley
Here’s how to reset the internet console in just a few simple steps!
We know that staying connected is an absolute must even while on vacation — from keeping in touch with loved ones back at home to enjoying entertainment right at your fingertips, having a stable internet connection can make or break your entire stay!
So, if you find the internet connection spotty, don't worry. With just a few simple steps, you can reset the router and get back online in no time. Keep reading to learn how to do the reboot at Wander Hudson Valley!
Troubleshooting steps
First, head to the basement near the gym where you’ll find the server rack in a locked storage closet. Ping our Concierge team to get the storage closet’s access code.
Look for the server rack’s key which could either be on top of the doorway you pass through, just right on top of the rack, or right next to it on a shelf.
Once the server rack is unlocked, look for the black Araknis router or the UDM Pro. You can either reboot just the internet router (Araknis) or UDM Pro, whichever is easier for you.
To reboot either of them, unplug the power cord at the back for 30-60 seconds, then plug the cable back in. Please do not unplug the wires you see in front of the UDM Pro to avoid further issues.
Finally, once you're back online, you can perform a speed test to confirm that everything is working and up to speed.
Remember, if the above solution doesn’t do the trick, feel free to contact Wander Concierge for help.
Check out some of the best activities in the area, from exploring nature trails to visiting relaxing spas. Try out the local flavor from highly-rated food joints and nightlife spots in town. No matter what you’re into, there’s always something interesting here for everyone – have fun!