How to Get Your Virtual Key

Follow these steps to easily access your Wander home

Wander properties can be booked through different platforms. If you booked yours outside of the Wander website or app, you may follow the steps below to get your virtual key for your trip:

  1. Download the Wander app.

  2. Create an account.

  3. Text Wander Concierge at +1-737-377-3205 or go to the Concierge tab on the app and provide them the dates and the property you booked so your trip can be added to your account.

Once you see your trip in the Wander app, you can access all the details of your booking including the home manual, access codes, and passwords. Additionally, you will find recommendations for activities and dining options to enhance your overall experience!

From the app, there are also beta smart-home technologies like lights, temperature, and more! Please check out the home guide for the available features per property.


If you have more questions or need further assistance with your booking, feel free to contact Wander Concierge through the in-app chat.