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Listed Terms and Conditions

Contents

Wander Listed Agreement Terms And Conditions

Overview

These Listed Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Manager”, “you”) and Wander Asset Management, LLC (“Wander”, “we”, “us”) governing your listing of properties on the Wander platform. Together with the Wander Terms of Service, Wander’s Booking Policy, Wander’s Privacy Policy, and Wander’s Good Neighbor Policy—all as may be amended from time to time—are expressly incorporated into these Terms and Conditions by this reference make up the entire Agreement between You and Wander.

By listing a property, clicking to accept, or continuing to use the Wander Listed platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

 

Authority and Representations

You represent and warrant that you own or control each property listed on the Wander platform and have full legal authority to rent such property as a short-term rental and/or for events. You further represent that you have the authority to enter into and be bound by these Terms on your own behalf and on behalf of the owner(s) of each listed property.

You further represent and warrant that all required permits, licenses, and approvals necessary to operate each property as a short-term rental have been obtained and are maintained in good standing, and that you and the property owner are in compliance with all applicable laws and regulations, including but not limited to local ordinances, HOA requirements, zoning laws, fire codes, labor laws, and fair housing laws.

Particiation in the Wander Listed Program

Your property will be made available through the Wander Listed Program and may be displayed, marketed, and booked through the Wander platform.
Wander reserves the right, in its sole discretion, to remove any property from the platform at any time.
You may list the property on other platforms; however, you are responsible for maintaining accurate calendar synchronization across all platforms. In the event of a double booking, the booking that was first confirmed shall take priority.

Term and Termination

These Terms apply on a month-to-month basis and will automatically renew unless terminated.
You may terminate your participation upon thirty (30) days written notice. Upon termination, you are required to honor all existing bookings scheduled within thirty (30) days of the termination date. Wander may cancel bookings outside of that thirty (30) day period unless otherwise agreed.
If a listed property is sold, you agree to honor bookings occurring within thirty (30) days following the sale.
Wander reserves the right to suspend or terminate listings at any time for failure to comply with these Terms or for any reason that may impact guest experience, legal compliance, or platform integrity.

Operational Responsibilities

You are solely responsible for all aspects of the operation of the property, including but not limited to cleaning, maintenance, repairs, and ensuring the property is maintained in excellent condition at all times.
You are responsible for addressing guest issues promptly and ensuring a high-quality guest experience. You must monitor guest feedback and make any necessary improvements to maintain performance standards consistent with Wander’s brand.
You agree that Wander has no responsibility for the operation of the property and that you retain full responsibility for all operational matters.

Performance Standards

You are required to maintain a minimum customer satisfaction score of 90%. If the score falls below this threshold, you will have three subsequent reservations to improve performance. Failure to restore acceptable performance levels may result in suspension or removal of the property from the Wander platform.

Legal, Vendor, and Compliance Responsibility

You are solely responsible for all vendor relationships, including hiring, managing, and compensating any service providers associated with the property.
You acknowledge that Wander has no relationship with your vendors or service providers and shall not be liable for any actions or omissions related to the operation of the property.
You agree to indemnify and hold Wander harmless from any claims, liabilities, damages, or expenses arising from your operation of the property.

Fees and Payments

Wander shall receive a listing management fee equal to eight percent (8%) of all gross revenue generated from bookings made through the platform.
Gross revenue includes all rental-related income, including nightly rates, cleaning fees, pet fees, and additional services, but excludes taxes, payment processing fees, and platform fees.
Net proceeds will be disbursed to you within twenty-four (24) hours following guest checkout.
You are solely responsible for distributing payments to property owners, vendors, and service providers.

Costs and Expenses

You are solely responsible for all costs associated with the property, including mortgage payments, HOA fees, utilities, taxes, maintenance, and operational expenses.

Bookings, Refunds, and Cancellation Policies

All guest bookings are subject to Wander’s booking policies and Wander’s Cancellation policies.
Wander may process refunds of up to five percent (5%) of the total booking value in cases where guests experience issues during their stay.
Wander does not collect security deposits. Optional third-party protection programs may be available at your expense.

Branding and Marketing

You may not market any property as a “Wander” property without prior written approval. All listed properties must comply with Wander’s brand standards.

Survival of Obligations

All provisions relating to confidentiality, non-disparagement, non-solicitation, arbitration, indemnification, and limitation of liability shall survive termination of these Terms.

Insurance, Liability, And Indemnity

Owner shall maintain short-term rental insurance with personal or general liability limits of at least $1 million per occurrence, naming Wander.com Inc. and Wander Asset Management LLC as additional insureds.

Owner agrees to indemnify and hold harmless Wander and its affiliates and their directors, officers, and employees from and against all taxes, losses, damages, liabilities, costs, and expenses, including attorneys’ fees and other legal expenses, arising directly or indirectly from or in connection with (i) the operation of the premises, (ii) any other negligent, reckless, or intentionally wrongful act of Owner or Owner’s assistants, employees, or agents, including regulatory and/or compliance-related matters, (iii) any breach by the Owner or Owner’s assistants, employees, or agents of any of the covenants contained in this Agreement, and (iv) any failure of Owner to perform the Services in accordance with all applicable laws, rules, and regulations.

In no event shall Wander be liable to Owner or to any other party for any indirect, incidental, special, or consequential damages, or damages for lost profits or loss of business, however caused and under any theory of liability, whether based in contract, tort (including negligence), or other theory of liability, regardless of whether Wander was advised of the possibility of such damages and notwithstanding the failure of essential purpose of any limited remedy. In no event shall Wander’s liability arising out of or in connection with this Agreement exceed the amounts paid by Owner to Wander under this Agreement for the Services.

Compliance And Regulations

Owner is responsible for ensuring the Premises comply with all local laws, regulations, and permit requirements related to short-term rentals. Owner shall promptly inform Wander of any changes in local regulations that may affect the operation of the Premises as a Wander Listed property.

Representations, Warranties, and Intellectual Property Rights

Owner represents and warrants that they have full ownership rights or have obtained all necessary permissions and licenses for all photographs and images (“Images”) of their existing property listings for use in connection with the property listed on Wander’s platform. Owner grants Wander a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display the Images in any media for the purposes of marketing, advertising, and promoting the property.

Owner acknowledges and agrees that Wander shall not be held liable for any claims, demands, or legal actions arising out of or related to the use of the Images of their home, including but not limited to claims of copyright infringement or violation of any third-party rights. Owner agrees to indemnify, defend, and hold harmless Wander, its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, or expenses (including reasonable attorney’s fees) arising from any breach of this representation and warranty or from any claim by a third party relating to the Images.

Confidentiality, Non-Disparagement, and Non-Solicitation

Definition of Confidential Information:

“Confidential Information” means any information (including any and all combinations of individual items of information) that relates to the actual or anticipated business and/or products, research or development of Wander, its affiliates or subsidiaries, or to Wander’s, its affiliates’ or subsidiaries’ technical data, trade secrets, or know-how, including, but not limited to, research, product plans, or other information regarding Wander’s, its affiliates’ or subsidiaries’ products or services and markets therefor, customer lists and customers (including, but not limited to, customers of Wander on whom Owner called or with whom Owner became acquainted during the term of this Agreement), software, developments, inventions, discoveries, ideas, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances, and other business information disclosed by Wander, its affiliates or subsidiaries, either directly or indirectly, in writing, orally or by drawings or inspection of premises, parts, equipment, or other property of Wander, its affiliates or subsidiaries. Notwithstanding the foregoing, Confidential Information shall not include any such information which Owner can establish (i) was publicly known or made generally available prior to the time of disclosure to Owner; (ii) becomes publicly known or made generally available after disclosure to Owner through no wrongful action or inaction of Owner; or (iii) is in the rightful possession of Owner, without confidentiality obligations, at the time of disclosure as shown by Owner’s then-contemporaneous written records; provided that any combination of individual items of information shall not be deemed to be within any of the foregoing exceptions merely because one or more of the individual items are within such exception, unless the combination as a whole is within such exception.

Nonuse and Nondisclosure:

During and after the term of this Agreement, Owner will hold in the strictest confidence, and take all reasonable precautions to prevent any unauthorized use or disclosure of Confidential Information, and Owner will not (i) use the Confidential Information for any purpose whatsoever other than as necessary for the performance of the Services on behalf of Wander, or (ii) subject to Owner’s right to engage in Protected Activity (as defined below), disclose the Confidential Information to any third party without the prior written consent of an authorized representative of Wander, except that Owner may disclose Confidential Information to the extent compelled by applicable law; provided, however, prior to such disclosure, Owner shall provide prior written notice to Wander and seek a protective order or such similar confidential protection as may be available under applicable law. Owner agrees that no ownership of Confidential Information is conveyed to Owner. Without limiting the foregoing, Owner shall not use or disclose any Wander property, intellectual property rights, trade secrets or other proprietary know-how of Wander to invent, author, make, develop, design, or otherwise enable others to invent, author, make, develop, or design identical or substantially similar designs as those developed under this Agreement for any third party. Owner agrees that Owner’s obligations under this Section shall continue after the termination of this Agreement.

Other Guest-Related Confidential Information:

Owner agrees that Owner will not improperly use, disclose, or induce Wander to use any proprietary information or trade secrets of any former or current employer of Owner or other person or entity with which Owner has an obligation to keep in confidence. Owner also agrees that Owner will not bring onto Wander’s premises or transfer onto Wander’s technology systems any unpublished document, proprietary information, or trade secrets belonging to any third party unless disclosure to, and use by, Wander has been consented to in writing by such third party.

Third-Party Confidential Information:

Owner recognizes that Wander has received and in the future will receive from third parties their confidential or proprietary information subject to a duty on Wander’s part to maintain the confidentiality of such information and to use it only for certain limited purposes. Owner agrees that at all times during the term of this Agreement and thereafter, Owner owes Wander and such third parties a duty to hold all such confidential or proprietary information in the strictest confidence and not to use it or to disclose it to any person, firm, corporation, or other third party except as necessary in carrying out the Services for Wander consistent with Wander’s agreement with such third party.

Non-Disparagement:

Owner agrees not to disparage or otherwise speak negatively about Wander, its employees, officers, directors, and investors (the "Wander") in any way, orally, in writing, electronically, or by causing negative reviews, articles, or other publicity to Wander. In this regard, the Owner acknowledges that the reputation of Wander and its goodwill is critical to Wander’s success and that violation of this Non-Disparagement clause or the Confidentiality provisions of this Agreement will irreparably harm Wander and that therefore Wander shall be entitled to immediate injunctive relief, liquidated damages in an amount at least equal to all compensation in any form paid to Owner under this Agreement, together with an award of attorney’s fees and costs incurred in enforcing this Agreement.

Non-Solicitation:

To the fullest extent permitted under applicable law, from the date of this Agreement until twelve (12) months after the termination of this Agreement for any reason (the "Restricted Period"), Owner will not, without Wander’s prior written consent, directly or indirectly, solicit any of Wander’s employees to leave their employment, or attempt to solicit employees of Wander, either for Owner or for any other person or entity. Owner agrees that nothing in this Section shall affect Owner’s continuing obligations under this Agreement during and after this twelve (12) month period.

Arbitration

Arbitration:

In consideration of Owner’s relationship with Wander, Wander’s promise to arbitrate all disputes related to Owner’s relationship with Wander, and Owner’s receipt of the compensation and other benefits paid to Owner by Wander, at present and in the future, Owner agrees that any and all controversies, claims, or disputes with anyone (including Wander and any employee, officer, director, shareholder, or benefit plan of Wander in their capacity as such or otherwise), arising out of, relating to, or resulting from Owner’s or other’s relationship with Wander or the termination of Owner’s relationship with Wander, including any breach of this Agreement, shall be subject to binding arbitration under the Federal Arbitration Act (the "FAA"). The FAA’s substantive and procedural rules shall govern and apply to this arbitration agreement with full force and effect, and any state court of competent jurisdiction may stay proceedings pending arbitration or compel arbitration in the same manner as a federal court under the FAA.

Owner further agrees that, to the fullest extent permitted by law, Owner may bring any such arbitration proceeding only in Owner’s individual capacity, and not as a plaintiff, representative, or class member in any purported class, collective, or representative lawsuit or proceeding. Owner agrees to arbitrate any and all common law and/or statutory claims under local, state, or federal law, including, but not limited to, claims relating to Owner’s relationship with Wander, and claims of contract, except as prohibited by law. Owner also agrees to arbitrate (except as prohibited by law) any and all disputes arising out of or relating to the interpretation or application of this Agreement to arbitrate, but not disputes about the enforceability, revocability, or validity of this Agreement to arbitrate or any portion hereof. With respect to all such claims and disputes that Owner agrees to arbitrate, Owner hereby expressly agrees to waive, and does waive, any right to a trial by jury.

Owner further understands that this agreement to arbitrate also applies to any disputes that Wander may have with Owner. Owner understands that nothing in this agreement requires Owner to arbitrate claims that cannot be arbitrated under applicable law, such as claims under the Sarbanes-Oxley Act. Similarly, nothing in this agreement prohibits Owner from engaging in protected activity that is not otherwise in breach of this agreement, as set forth below.

Procedure:

Owner agrees that any arbitration will be administered by JAMS, pursuant to its Employment Arbitration Rules & Procedures (the "JAMS Rules"), which are available at [https://www.jamsadr.com/rules-employment-arbitration/](https://www.jamsadr.com/rules-employment-arbitration/). Owner agrees that the use of the JAMS Rules does not change Owner’s classification to that of an employee. To the contrary, Owner reaffirms that Owner is an independent owner. Owner agrees that the arbitrator shall have the power to decide any motions brought by any party to the arbitration, including motions for summary judgment and/or adjudication, and motions to dismiss, applying the standards set forth under the Texas Rules of Civil Procedure.

Owner agrees that the arbitrator shall issue a written decision on the merits. Owner also agrees that the arbitrator shall have the power to award any remedies available under applicable law, and that the arbitrator may award attorneys’ fees and costs to the prevailing party, where permitted by applicable law. Owner agrees that the decree or award rendered by the arbitrator may be entered as a final and binding judgment in any court having jurisdiction thereof.

Owner agrees that the arbitrator shall administer and conduct any arbitration in accordance with Texas law, including the Texas Rules of Civil Procedure and the Texas Rules of Evidence, and that the arbitrator shall apply substantive and procedural Texas law to any dispute or claim, without reference to rules of conflict-of-law. Owner agrees that any arbitration under this agreement shall be conducted in Travis County, Texas.

Remedy:

Except as provided by the FAA or this agreement, arbitration shall be the sole, exclusive, and final remedy for any dispute between Owner and Wander. Accordingly, except as provided for by the FAA or this agreement, neither Owner nor Wander will be permitted to pursue or participate in a court action regarding claims that are subject to arbitration.

Availability of Injunctive Relief:

The parties agree that any party may also petition the court for injunctive relief where either party alleges or claims a violation of any agreement regarding intellectual property, confidential information, or noninterference. In the event either party seeks injunctive relief, the prevailing party will be entitled to recover reasonable costs and attorneys’ fees.

Administrative Relief:

Owner understands that this agreement does not prohibit Owner from pursuing an administrative claim with a local, state, or federal administrative body or government agency that is authorized to enforce or administer laws related to employment, including, but not limited to, the Texas Workforce Commission, the Equal Employment Opportunity Commission, the National Labor Relations Board, the Securities and Exchange Commission, or the Workers’ Compensation Board. This agreement does, however, preclude Owner from pursuing a court action regarding any such claim, except as permitted by law.

Voluntary Nature of Agreement:

Owner acknowledges and agrees that Owner is executing this agreement voluntarily and without any duress or undue influence by Wander or anyone else.

Owner further acknowledges and agrees that Owner has carefully read this Agreement and that Owner has asked any questions needed for Owner to understand the terms, consequences, and binding effect of this Agreement and fully understands it.

Owner also acknowledges and agrees that Owner is waiving Owner’s right to a jury trial and Owner waives any and all rights to commence or otherwise participate in a class action or any other type of litigation of any kind whatsoever.

Finally, Owner agrees that Owner has been provided an opportunity to seek the advice of an attorney of Owner’s choice before signing this Agreement.

Miscellaneous

Governing Law; Consent to Personal Jurisdiction:

With the exception of the arbitration requirements set forth in Section 13 herein that are governed by the FAA, this Agreement shall be governed by the laws of the State where the Premises are located, without regard to the conflicts of law provisions of any jurisdiction.

Assignability:

This Agreement will be binding upon Owner’s heirs, executors, assigns, administrators, and other legal representatives, and will be for the benefit of Wander, its successors, and its assigns. There are no intended third-party beneficiaries to this Agreement, except as expressly stated. Except as may otherwise be provided in this Agreement, Owner may not sell, assign, or delegate any rights or obligations under this Agreement without Wander’s written permission. Notwithstanding anything to the contrary herein, Wander may assign this Agreement and its rights and obligations under this Agreement to any successor to all or substantially all of Wander’s relevant assets, whether by merger, consolidation, reorganization, reincorporation, sale of assets or stock, change of control, or otherwise.

Entire Agreement:

This Agreement constitutes the entire agreement and understanding between the Parties with respect to the subject matter herein and supersedes all prior written and oral agreements, discussions, or representations between the Parties. Owner represents and warrants that Owner is not relying on any statement or representation not contained in this Agreement. To the extent any terms set forth in any exhibit or schedule conflict with the terms set forth in this Agreement, the terms of this Agreement shall control unless otherwise expressly agreed by the Parties in such exhibit or schedule.

Headings and Counterparts:

Headings are used in this Agreement for reference only and shall not be considered when interpreting this Agreement. This Agreement may be signed in counterparts with full legal effect.

Severability:

If a court or other body of competent jurisdiction finds, or the Parties mutually believe, any provision of this Agreement, or portion thereof, to be invalid or unenforceable, such provision will be enforced to the maximum extent permissible so as to effect the intent of the Parties, and the remainder of this Agreement will continue in full force and effect.

Modification, Waiver:

No modification of or amendment to this Agreement, nor any waiver of any rights under this Agreement, will be effective unless in a writing signed by the Parties. Waiver by Wander of a breach of any provision of this Agreement will not operate as a waiver of any other or subsequent breach.

Notices:

Any notice or other communication required or permitted by this Agreement to be given to a Party shall be in writing and shall be deemed given (i) if delivered personally or by commercial messenger or courier service, (ii) when sent by confirmed facsimile, or (iii) if mailed by U.S. registered or certified mail (return receipt requested), to the Party at the Party’s address written below or at such other address as the Party may have previously specified by like notice. If by mail, delivery shall be deemed effective three business days after mailing in accordance with this Section. If to Owner, to the address for notice on the signature page to this Agreement or, if no such address is provided, to the last address of Owner provided by Owner to Wander.

Attorneys’ Fees:

In any court action at law or equity that is brought by one of the Parties to this Agreement to enforce or interpret the provisions of this Agreement, the prevailing Party will be entitled to reasonable attorneys’ fees, in addition to any other relief to which that Party may be entitled.

Signatures:

This Agreement may be signed in two counterparts, each of which shall be deemed an original, with the same force and effectiveness as though executed in a single document.

Force Majeure:

Neither party shall be liable for failure to perform its obligations under this Agreement due to events beyond its reasonable control, including but not limited to natural disasters, acts of government, or pandemics.

Property Showings During Sales Process:

In the event the Premises is listed for sale, all property showings must occur between guest bookings during vacancy periods. To maintain guest experience standards and protect rental income, no showings or access shall be permitted during confirmed guest stays. Owner acknowledges and agrees that: (i) guests cannot be required to modify their arrival or departure times to accommodate showings; (ii) guests cannot be required to grant access to the Premises during their confirmed booking period; and (iii) all showing requests must be coordinated through Wander to ensure scheduling during vacancy periods. Owner further acknowledges that guest bookings guarantee exclusive use of the Premises during the reserved period, and this right cannot be modified to accommodate property showings. Wander will work with Owner to facilitate showings during appropriate vacancy windows while maintaining all guest commitments.