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What to Do if My Coupon Code Isn’t Working

A comprehensive guide to troubleshoot and maximize your Wander discounts

Encountering issues with a coupon code during checkout? We've got you covered with a detailed troubleshooting guide:

  1. Whether from marketing emails, social media, influencers, or friends, ensure you have a valid and applicable code.

  2. Head to the "Pay for your trip" section during checkout to initiate the discount process.

  3. Find the "Got a promo code?" option in the checkout section.

  4. Input your promo code in the designated space.

    • If the code doesn't apply, consider checking:

      • Code validity and expiration

      • Eligibility criteria (e.g., specific destinations, trip dates)

      • Proper entry of the code, including uppercase and lowercase letters

    • If issues persist, don't hesitate to contact our concierge team for personalized assistance.

Remember, exclusive discounts, promotions, or credits can only be utilized within the Wander ecosystem during the checkout process. For a more in-depth understanding, explore our Rules Page.

Having issues with a coupon code? Contact our 24/7 Concierge Team at +1-737-377-3205  or via the Wander App for support!


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